I’ve been on the phone to Apple for 2 hours, but they couldn’t help in the end as it’s a third party app. In recent years, telephone carriers have offered their subscribers the ability. Dropbox doesn’t even have a customer service phone number - I assume because they know they’d have so many complaints. of the call, so that anyone who calls the recipient's number will hear. Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. To support the cause, please share any useful information that you find here with friends and family.I didn’t realise Dropbox could have control over these folders that I assumed were just on my Mac! I’ve lost everything including projects I’ve spent so much time on. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. GetHuman has no relationship with Dropbox and does not operate its help desk or customer support operations. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Dropbox. If you see any errors in this information, be sure to let GetHuman know.
In total, you can communicate with Dropbox using 2 different media: twitter, web. Contacting Dropbox: General Informationĭropbox does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. You may go several hours or a day without getting a reply from Dropbox agents. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. If you are looking for Dropbox's best customer help page or faq or forum, this is the best entry point according to 15,456 GetHuman users in the last 12 months.
This is the Dropbox help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. When this was last updated Sat 09:00:00 GMT+0000 (Coordinated Universal Time) Dropbox Help Pages: What to Know
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